Moving is a challenge, but there are some things that simply shouldn’t be happening — like a claim check bouncing after the movers destroyed a family’s belongings.
This exact scenario happened to a military family who moved from Camp Pendleton, California to Colorado last July.
Marine veteran Jacob Aronen says movers destroyed his property and later sent a bad check after spending months fighting to get them to pay for damages, according to CBS4.
“It’s a lot of added stress I really wish I didn’t have,” he told CBS4’s Tom Mustin.
The company the military contracted to pack up and deliver the Marine family’s belongings was Lincoln Moving and Storage Company.
“My couch, my bedding, towels, clothing… Stuff like was completely destroyed,” said Aronen. “Some of the stuff they were bringing up was super mildewy, moldy, disgusting. Smelled terrible.”
It took them months to go through the claims process, according to the news source.
“I’d get hung up on a lot,” he said. “They’d put me on hold. The line would go dead.”
Finally, the family thought they had finished the battle, receiving a check of nearly $3,000 from Apaca Van Lines to pay for the damages.
But then the check bounced.
“We contacted them… Asked them ‘what’s going on?’” said Aronen. “They said they’re going to look into it. That’s pretty much the last I’ve heard from them.”
Aronen is warning other veterans against the company, hoping to save them the same nightmare they have lived through. He has also filed a complaint with the BBB.
“Let people know that the government has these contracts, and they’re paying these people with taxpayer money, and they’re not doing their jobs,” said Aronen.
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